Love this market. Very helpful staff. Good variety of prepared meals. Delicious twice baked potatoes. Delicious macaroni salad.
I immediately emailed the manager that evening and never heard back. I called the next day and was placed on hold for 10 minutes before I had to hang up. I again emailed the manager for follow up and as of this evening haven’t had the courtesy of a phone call or email response.
I picked the order up on Saturday, (our event was Sunday) the pear wasn’t thinly sliced but still looked nice. It wasn’t until the pie was served Sunday night that we realized it wasn’t almond filling and there was no raspberry jam as discussed, and instead it was a custard filling. We did not want a custard pie.
Best food, wonderful service. Antonio in the deli department gives the best customer service. His knowledge on the foods is very helpful. Antonio and Lisa make the best sandwiches. Thank you for opening up such a wonderful store. Gloria on the front end is always a pleasure to check out with. Love this place!
Amazing selection of authentic NYC Salumeria fresh goods and products at great prices. Weekly sales are an astounding value. Can't figure out how they can do it! Fresh, Beautiful well staffed.
To me customer service is paramount, to provide a custom order that was incorrect and not even acknowledge the matter is disappointing. I order 2-3 cakes every 3 months and this was the first time at Doris in North Palm... what a disappointment. While the staff are friendly, the lack of interest by the manager is disconcerting. I won’t be ordering here again.
I placed a custom order for a Pear Frangipane tart for a Thanksgiving get together with friends last week. I spoke at length with a friendly employee at the bakery, explaining in length that I wanted the almond filling with the raspberry jam at the bottom of the tort, with the only exception in the topping. Instead of almond slivers, I requested thinly sliced pear so that it looked the way that they do the apple tort that they currently serve (that one has a custard bottom). I was put on hold as she needed to confirm with the baker that it was possible and agreed the raspberry jam would be an excellent complement to the pear. When she received the okay from the baker, she advised that a manager would be in touch with a credit card form for me to complete and return. The manager sent this to me a few hours later. I don’t supply credit card info other than in person and confirmed with the manager that I could come in person to pay but would need to do so by Thursday. All correspondence was the same day of my custom order. I appeared in person and paid for the order.
Outstanding Italian deli and bakery! Huge selection of imported items that you probably won't find anywhere else, very friendly service, energetic staff who are very helpful in pointing out a lot of the features of this place on my first visit. Highly recommend if you enjoy Italian food!
Doris Italian Market Bakery is a US Grocery Or Supermarket based in North Palm Beach, Florida. Doris Italian Market Bakery is located at 11239 US-1, North Palm Beach, FL 33408, USA.
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